Privacy Policy

At Eidolia, we respect and protect your personal data. Our goal is to provide you with a safe and reliable shopping experience, while ensuring transparency regarding the collection, use, and storage of your information.

For the use of our services, it is necessary to collect certain personal data or personally identifiable information (PII). In addition, we may store information about how and when you visit our website (such as the page you came from or the date of your visit). This information is used to improve your experience and the functionality of our website.

Your data may be used to identify you and personalize the content shown to you, including targeted advertising and product recommendations.

The Eidolia processes your personal data for the following purposes:

• Provision and improvement of our services.
• Sending newsletters, offers, and promotional activities.
• Order processing and delivery.
• Protection from fraud or illegal activities.
• Statistical analysis and improvement of user experience.

Data processing is carried out based on the company's legitimate interest, our contractual relationship, and your consent, when required.

You can withdraw your consent at any time by sending an email to: info@eidolia.gr.

During your interaction with Eidolia, you may be asked to provide personal data, such as:

• Full Name
• Email address
• Shipping & billing address
• Contact phone
• Payment details (kept securely by trusted payment partners)

We may combine this information with other data we have collected about you in order to personalize your experience.

Some information may be collected passively through technologies, such as:

• Cookies: We use cookies to improve the browsing experience.
• IP Addresses: We record IP addresses to prevent fraud and optimize our services.

Read the Cookie Policy for more information and to manage your settings.

The information we collect is used for:

• Processing and sending orders.
• Providing customer service.
• Promoting products and updates.
• Analyzing visitor behavior to improve our content.
• Enhancing the site's security.

Your data is kept for the necessary period of time, depending on the purpose of processing and legal requirements.

Only authorized personnel of Eidolia or our trusted partners (e.g. distribution companies, payment services) have access to your data, always with respect to data protection legislation.

We do not transfer your personal data to third countries or unauthorized third parties without your consent.

According to the General Data Protection Regulation (GDPR), you have the following rights: ✔ Right to access your data. ✔ Right to correct or delete your data. ✔ Right to restrict processing. ✔ Right to object to processing. ✔ Right to data portability to another entity. ✔ Right to lodge a complaint with the Data Protection Authority.

To exercise your rights, contact us at info@eidolia.gr.

The Eidolia implements modern technical and organizational measures to protect your data. However, no online data transmission is absolutely secure.

We recommend that you use strong passwords and log out of your account when using shared devices.

Our website is aimed exclusively at adults. If we discover that we have collected data from a minor without parental consent, we will delete the data immediately.

The Eidolia reserves the right to update this Privacy Policy. Any changes will be published on this page and, if deemed necessary, we will inform you by email.

The last update of the Privacy Policy was made on 01/04/2025.

For more information, contact us at info@eidolia.gr.